The Soundbar or Amplifier remote control doesn't work?

Clean the battery contacts

Ensure the battery are inserted in the proper direction

Install new batteries

Move the control close to the amp and correctly align with IR receiver

No objects blocking

Test with other inputs

The sunlight can affect the IR receiver, change the environment to test

Please open the phone camera and press and hold any button on the remote to check if the IR LED is flashing at the top.

Please watch the tutorial video by clicking on the link provided. https://youtu.be/E5Fx3kE8s3U